Terms and conditions adiclub
To participate in the Club, you must be at least 18 years old, a citizen and legal resident of India in terms of Foreign Exchange Management Act, 1999, and competent to enter into a legally binding agreement under Indian laws in force.
By enrolling and participating in the Club, you confirm that you meet these eligibility requirements and shall be presumed to have taken all legal advice in this regard.
For a high-level summary of how to join the Club, how to earn points, available rewards and how to redeem the rewards, please visit adidas.co.in/adiclub. You may also visit our FAQ section on the Club by clicking https://www.adidas.co.in/help. For more details, please keep reading below.
2. JOINING THE CLUB
If you meet the eligibility criteria above, you can join the Club by filling out a registration form on www.adidas.co.in, on the adidas mobile apps or in adidas stores. No purchase is required to join the Club. Only one account is allowed per individual. If you join the Club, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form.
3. EARNING POINTS
As a member of the Club, you will be entitled to earn membership level points (“Level Points”) and points to spend (“Points to Spend”) (together, the “Points”).
You will earn points for purchases (except whilst using or purchasing gift cards) that you make on the Indian official website www.adidas.co.in (the "Website"), the India specific version of our official mobile applications: (together, the "App") or in adidas stores in India (the “Stores”). For every Indian Rupee 10 spent you will earn 1 point.
Purchases include purchases of regular and sale priced merchandise. Purchases at stores other than the Eligible Channels will not qualify for points (even if you purchase adidas branded products). If you return purchased items, the points earned by those items will be deducted from your point's total.
In addition to earning points for purchases, you can also earn points for certain interactions with us. The number of points available will be as set out at www.adidas.co.in/adiClub. These include but are not limited to:
- Welcome bonus: When you first successfully register as a member of the Club, we will automatically credit your account with points to thank you for joining.
- Profile bonus: If you submit a complete profile on the App or Website then you will be awarded additional points. This profile bonus can only be earned once. Subsequent changes to your profile will not be awarded points, unless explicitly stated by us at that time.
- Product reviews: You can earn points by posting a review of adidas products on the Website or App. You hereby consent to your product reviews being publicly viewable. You may only be awarded points for a maximum of 10 reviews per calendar year. For the avoidance of doubt, you are free to determine the content of your review provided that you comply with Customer Ratings and Reviews terms and conditions presented to you when submitting your review.
- Birthday bonus: You may be eligible for bonus points on your birthday based on your level. This will be automatically credited to your membership account. Birthday bonus points will be awarded only once during a calendar year.
From time to time, we, in our sole discretion, may change, discontinue, or add interactions where you can earn points and change the number of points earned, with or without prior notification to you.
You must provide your adidas membership identification (email address or membership ID) in the Stores or be logged into your adidas account on the Website or App to receive the eligible points for your purchases or interactions. In the event you are unable to receive eligible points due to not being logged in or your identification not being accepted as proof, you may contact the adidas customer services team https://www.adidas.co.in/help/contact-us with the required proof to redeem the points for your purchases or interactions.
Existing adidas account holders can start earning points from the day they have been migrated to the Club, and no prior transactions or interactions will be eligible for points. New members will start earning points from the date they register for the Club. Transactions or interactions made before the launch of adiClub will not be considered for allocation of points.
You will only be entitled to accumulate a maximum of 100,000 Points to Spend (the “Limit”). If you reach the Limit but engage in an activity that should earn you Points to Spend, we will add 0 Points to Spend to your account, however this will reset the 365-day expiry period (as set out below in Clause 4).
4. EXPIRATION OF POINTS
Level Points will remain valid for 12 months. This period will always finish at the end of the month. If you earned Level Points on June 9, 2019, they will expire on June 30, 2020, unless adidas explicitly states otherwise. Level Points cannot be transferred between members. Points have no cash value and cannot be exchanged for cash.
Points to Spend
To reward our most loyal members, there will be more adiClub benefits for those who earn points on a regular basis. Points to Spend will expire, on a rolling basis and to the end of the Calendar month, 12 months after your last purchase or activity that earned you Points to Spend. But because all good things must come to an end, any Points to Spend can only be retained for a maximum period of 36 months - towards the end of the month - before they expire automatically. Please note that neither a purchase later fully returned nor the birthday bonus will extend the expiration of your Points to Spend.
Example: If you earned Points to Spend on 1 January 2022 and 10 January 2022, all your Points to Spend will be saved until end of January 2023. However, if you made a purchase on 21 June 2022 and earned some more Points to Spend, all your Points to Spend will be available for 12 months after that purchase until the end of June 2023. The Points to Spend earned in January 2022 will in any case not be available anymore after the end of January 2025.
Points to Spend cannot be transferred between members. Points to Spend cannot be exchanged for cash.
5. CLUB LEVELS
adiClub has four separate levels. You can move up through the different levels by earning points.
Level 1 is the entry-level for members with 0–999 points. You just need to register for the Club to be part of this level, and no purchase is required.
Level 2 is for members with 1,000–3,999 points. Level 3 is for members with 4,000–11,999 points. Level 4 is for members with 12,000 points or more.
You can climb to the higher levels by accumulating the number of points mentioned above within 12 months of the end of the month of registration or current level entry (the “Membership Year”). At higher tiers levels, you can access even greater benefits. If level upgrades are achieved by acquiring points through purchases of our products, we reserve the right to delay this upgrade for a period that is equal to the applicable return period for the purchased product(s).
You must meet the requalification requirements at the end of your Membership Year in order to remain at your current level. If not, you will be downgraded to the level below. Returns can cause you to drop down multiple levels. For example, if you return an order or product, the points earned will be deducted, which could cause you to drop by that number of points.
6. TIER REQUALIFICATION
If you are in level 2, 3, or 4 and you do not earn enough points during the current requalification period, you will be downgraded to the next level down, regardless of the number of qualification points you have accumulated by this date.
The requalification period starts on the date you reached a new level and ends 12 months later, always at the end of the month. The number of points you need in order to requalify for your current level is equal to the minimum point balance needed to enter that level.
Points earned after your last level entry will count towards requalification points. The new requalification period will start on the exact date of that level upgrade and end 12 months later at the end of the month. After a level upgrade, your requalification points will be set to 0.
If you do not earn enough points for your level during the requalification period, you will be downgraded. The downgrade will take place after the last day of the requalification period, which is always at the end of the month.
If you are downgraded, your new requalification period will start on the exact date of your downgrade and end 12 months later at the end of the month, unless you upgrade during this period. After a level downgrade, your requalification points will be set to 0. If a member does not earn enough points for their level within the requalification period, they will be downgraded. The downgrade will take place after the last day of the requalification period, which is always at the end of the month.
Entry and progress through each of the above-mentioned levels will unlock a set of new rewards for members as set out here www.adidas.co.in/adiClubrewards.
You will have access to the rewards in your current level and the levels below them. For example, a level 3 member will have access to the rewards from level 3 as well as level 2 and level 1 (except for the lower levels’ entry discount vouchers).
Certain rewards will be conditional upon you agreeing to separate terms and conditions applicable to that reward which will be made available to you when redeeming that reward. In addition, the following terms and conditions apply to the following specific rewards:
- Discount Vouchers: These are single use discount vouchers that are unlocked when you enter a new level. These will have limited validity periods and maximum discount values of which details will be communicated to you on receipt of the discount vouchers. Certain product exclusions may apply. These discount vouchers may not be combined with other promotions or discounts.
- Early access to product launches: You will get early access to certain adidas product launches. These will exclude Hype product launches and is subject to pre-allocated stock availability for members
- Runtastic premium subscription: You will get a one-year subscription to Runtastic Premium. For the avoidance of doubt, the subscription may be revoked if when returning an order this results in a level downgrade.
- Hype priority access: You will get priority access to Hype product launches. However, this does not guarantee that you will get the Hype product if you participate. This reward depends on the availability of Hype product launches.
- Early access to sales: You may receive early access to certain sales that we make available. The duration of early access may vary between sales and could also depend on which level you are in at the time of the sale. Our standard terms and conditions for sales will also apply.
Specific rewards (whether products or experiences) are available while supplies last and may be subject to change, discontinuance, limitations, and substitutions by us, at its discretion and at any time without notice.
8. USE OF POINTS TO SPEND
Points to Spend can be redeemed against a number of use cases, including but not limited to:
You will be entitled to use your Points to Spend to purchase a voucher (e.g. a 20% off voucher) (“Voucher”). The Voucher may then be used to make an order on the App, on the Website or in the Stores. Certain exclusions may apply, and any additional terms and conditions will be presented to you when making a purchase. You can only use one Voucher at any one time when making a purchase and it cannot be combined with any other vouchers or discount codes. The Voucher will only apply to the product price and will not apply to any delivery costs.
No Voucher can be exchanged, transferred or redeemed for cash or Points to Spend. You may only use a Voucher for personal, non-commercial use and must not sell any Voucher. Vouchers may not be used in sales or promotional activities including as giveaways or prizes in competitions. We reserve the right to cancel any Voucher that we suspect has been resold or obtained in connection with an unauthorised sales or promotional activity. If you return any products that you have purchased online using a Voucher, you will not be entitled to a refund of Points to Spend but, provided you have returned all of the products purchased using the Voucher, you will be entitled to request a new Voucher by contacting our adidas Customer Service https://www.adidas.co.in/help/contact-us
You will be entitled to use your Points to Spend to participate in raffles. These will be subject to you agreeing to separate terms and conditions applicable to each raffle.
To use your Points to Spend to participate in raffles, you must be at least 18 years old. By participating in the raffle, you confirm that you meet these eligibility requirements.
If you withdraw from a raffle prior to the conclusion of the raffle, you will be entitled to a refund of Points to Spend.
c. Good causes
When made available to you, you will be entitled to use your Points to Spend to make a contribution to a good cause as further set out in the Club. Any additional terms and conditions will be presented to you prior to making a contribution.
9. USE OF ACCOUNT
You are responsible for maintaining the confidentiality of your password and account and are fully responsible for any and all activities that occur under your password or account. The Club is for your personal use only. You must not share your adidas membership identification and/or password or in any way make them accessible to others. You must immediately inform the adidas customer services team (details set out below in Clause 14) of any unauthorised use of your password or account or any other breach of security. adidas shall not be liable for any loss, damage, or harm suffered by you on account of unauthorized use of your Club membership. You hereby indemnify adidas, its directors and employees in respect of any loss incurred by them on account of unauthorised use of your password or account or any other breach of security caused due to your acts or omissions.
You agree that you shall not:
- Access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your membership of the Club for any commercial purposes;
- Do any act or thing that might damage, disrupt or otherwise interfere with the operation of the Club;
- Abuse your membership of the Club or use it for any unlawful or unauthorised purpose (which include transmitting any computer viruses through your account or using your account in a manner which is discriminatory, offensive, abusive, malicious, defamatory or other violates or infringes the rights of anyone else); and
- Transfer, sale or barter (or attempt to transfer, sale or barter) any of your rewards or member exclusive promotional offers.
10. TERMINATION; EXPIRATION; CHANGES TO THE CLUB
You may cancel your Club membership at any time by logging in to your account on the Website or App.
We may cancel your Club membership at any time, if we determine that you (a) are ineligible in accordance with Clause 1 above, (b) have violated any of these Terms, any of the eCom Terms and Conditions, any applicable product terms of sale or any applicable law or regulation, or (c) engaged in any deception, forgery, fraud or committed any other abuse of the Club.
We reserve the right to revoke some or all your points or rewards if we determine that you received points or a reward due to an error, through fraud or deception, or in any manner which is not authorised by adidas
adidas’ decision in this regard shall be final and you hereby agree to abide by and accept as final the decision made by adidas on all matters related to your membership to the Club, including but not limited to, award or revocation of Club points, rewards that may be available, classification into various levels, etc.
If you or we cancel your Club membership, you will lose all your accumulated points. If you cancel your membership, you may choose to rejoin the Club by registering on the Website or the App. When restarting your Club membership, your previously earned points will not continue to your new Club membership.
We may make changes to these Terms at any time if we believe it is reasonably necessary to do so (including for security, legal or regulatory reasons). Please check these Terms regularly to ensure that you understand the up-to-date terms that apply in relation to your membership of the Club. Your continued membership to Club will constitute your acceptance of any new or amended terms and/or updates.
11. DISCLAIMER AND LIMITATION OF LIABILITY
adidas or its employees, agents, or contractors, as the case may be, (i) shall not be liable to you in respect of any loss or damage suffered and arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way and (ii) shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise your membership to the Club.
In any case, to the extent permitted by law, our aggregate liability to you in respect of any loss or damage suffered and arising out of or in connection with these Terms whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way, shall not exceed the total accumulated points in your membership account by you as on date of the alleged loss or damage.
12. GOVERNING LAW AND JURISDICTION
Competent courts/tribunal at New Delhi – with the exclusion of any other court – shall have the jurisdiction to settle any dispute arising out of or in connection with these Terms. You expressly consent to the jurisdiction of the competent courts/tribunal at New Delhi and irrevocably waive any objection now or in future, to such jurisdiction based on forum non convenience or any other basis.
Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later, earlier, or separate default by you.
14. CONTACTING US
Should you have any questions about these Terms or the Club or have any reasons for a complaint you can contact us by clicking https://www.adidas.co.in/help/contact-us.
PLEASE RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS AND PLEASE CHECK THE ADIDAS WEBSITE OR APP FREQUENTLY FOR ANY CHANGES TO THESE TERMS.
Last Updated: May 2023.